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Frozen Touch Screen

PJ1

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This recent Thanksgiving weekend we were using navigation and decided to take a detour. We knew where we were going, so paused navigation until we were ready to continue to our original destination.
We had been out of the car for about an hour and a half, and when we got back in and tried to resume navigation, we found that the touch screen was totally unresponsive. The physical buttons like Nav and Map and Radio would change the displayed information, but in any mode the touchscreen was completely frozen and unresponsive. We tried stopping and restarting the car, turning the radio off and on, and a couple of other things, but it stayed frozen and unresponsive.
It stayed that way for the duration of our drive (about an hour and a half), and the screen was very warm (almost hot) to the touch.
We stopped for dinner, and after about 45 minutes we came back out and when we started the car, the touchscreen was working again.

Any ideas what happened, how to avoid it, and what to do to get functionality back if it happens again?
 
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Chiconyc

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On the passenger side near the tune knob there’s what looks like a small reset button. Maybe that’s what is for.
 

Decoguys

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We had a similar problem today. Starting our limited this afternoon, the touch screen was black, and there was a spinning circle on the center of the dash screen. The radio did not work, and the touch screen remained black and unresponsive for the trip to the store. The vehicle was restarted at least 3 times with no change. After about 45 minutes, upon restarting the car everything was back to normal...
 
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