Palisade AWD vibration/rumble between 65-73 mph

[3sons66]

Search this forum post. There is an official Hyundai Service Bulletin on this. Service should know this by now. It’s been a problem since 2019 on US 2020 Palisades. They replaced the rear propeller axle shaft on mine and it cleared the problem immediately. Very surprised you’re having issues with a 2022 model.. weird. My 2022 Calligraphy has been trouble free so far!!

 

[haidenluke]

Hello btfriend
thank you so much for sharing it. However it is very bad to hear, hopefully, your problem will be solved very soon. But I have a query for you, the thing is how much time do you need for 0-60 mph? If you have noticed that , pleaselet me know.
Thanks
haidenluke

 

[olds9877]

We just picked up our 22 Calligraphy two days ago and noticed a vibration in the entire car that feels driveline related not tires. Out of town dealership because they're very short supply. Called the local dealer today and they want it for the entire day because they're booked out past January, so I'll drop it off in a couple days for them to test drive. I'll update the forum as soon as I get it back with any information.

 

[G-194570]

We just picked up our 22 Calligraphy two days ago and noticed a vibration in the entire car that feels driveline related not tires. Out of town dealership because they're very short supply. Called the local dealer today and they want it for the entire day because they're booked out past January, so I'll drop it off in a couple days for them to test drive. I'll update the forum as soon as I get it back with any information.

I am planning to take a Palisade SEL and but reading this am worried now. Please keep us posted, fingers crossed

 

[The Expendble]

Do you think SEP 2020 models are affected?

 

[olds9877]

Do you think SEP 2020 models are affected?

Can’t give you an answer on the 2020. We took ours into the local dealership and they balanced the tires again. Didn’t get a report on whether or not they were out of balance. We’re going to be taking a long road trip in the next week or so. I’ll give more feedback after that.

 

[elp_jc]

Do you think SEP 2020 models are affected?

I've seen complaints on all years, including 2022s. However, not all AWD vehicles have issues, so it's a matter of (bad) luck. The culprit has been either the main (center) shaft, or one of the half-ones. My guess is Hyundai (or supplier) should check them for balance, but their tolerances are probably too relaxed. What is always surprising to me is when automakers are faced with issues like this one, since it's not a safety one, they could take YEARS to address. And it's a damn shame.

 

[TWM165]

I've seen complaints on all years, including 2022s. However, not all AWD vehicles have issues, so it's a matter of (bad) luck. The culprit has been either the main (center) shaft, or one of the half-ones. My guess is Hyundai (or supplier) should check them for balance, but their tolerances are probably too relaxed. What is always surprising to me is when automakers are faced with issues like this one, since it's not a safety one, they could take YEARS to address. And it's a damn shame.

Any recommendation on what, exactly, to tell the dealer to get them to investigate/replace the shafts? I’ve taken my Palisade in a couple times now and the dealership has tried balancing the tires and telling me to drive more frequently to dissipate flat spots in the tires (neither approach has fixed the vibration, as I expected). My Palisade is a 2021, so when I cited the TSB that others have referenced, I was told it didn’t apply to my particular Palisade.

 

[Eric2203]

Any recommendation on what, exactly, to tell the dealer to get them to investigate/replace the shafts? I’ve taken my Palisade in a couple times now and the dealership has tried balancing the tires and telling me to drive more frequently to dissipate flat spots in the tires (neither approach has fixed the vibration, as I expected). My Palisade is a 2021, so when I cited the TSB that others have referenced, I was told it didn’t apply to my particular Palisade.

Tell them that just because the TSB doesn't apply to your car doesn't mean you don't have a bad one. They should still check it as part of their normal troubleshooting.

The TSB was issued because a systemic issue was identified on a batch of cars. It doesn't mean that it can never happen outside of that batch - it just means it's no longer a systemic issue. Your dealer should understand that.

 

[elp_jc]

Unfortunately, that's the same dance most other owners have had to endure. Time to ratchet up the pressure, to get them to fix the problem, now that the cheaper approach failed. And of course it's not the tires; geez. I'd look up for one of the multiple threads on the subject, paste the relevant posts (including the ones blaming it on the tires), and send it to the service manager. I'd also contact Hyundai's customer service, but don't expect red-carpet treatment there either. Ha ha. Good luck.

 

[Crdvo871]

Can’t give you an answer on the 2020. We took ours into the local dealership and they balanced the tires again. Didn’t get a report on whether or not they were out of balance. We’re going to be taking a long road trip in the next week or so. I’ll give more feedback after that.

Any feed back after the road trip? Did tire balancing help at all?

 

[3sons66]

Any recommendation on what, exactly, to tell the dealer to get them to investigate/replace the shafts? I’ve taken my Palisade in a couple times now and the dealership has tried balancing the tires and telling me to drive more frequently to dissipate flat spots in the tires (neither approach has fixed the vibration, as I expected). My Palisade is a 2021, so when I cited the TSB that others have referenced, I was told it didn’t apply to my particular Palisade.

There is a service bulletin on this!! Self explanatory to any dealer that reads it. It’s the rear propeller shaft for the AWD.

 

[3sons66]

There is a service bulletin on this!! Self explanatory to any dealer that reads it. It’s the rear propeller shaft for the AWD.

 

[3sons66]

Unfortunately, that's the same dance most other owners have had to endure. Time to ratchet up the pressure, to get them to fix the problem, now that the cheaper approach failed. And of course it's not the tires; geez. I'd look up for one of the multiple threads on the subject, paste the relevant posts (including the ones blaming it on the tires), and send it to the service manager. I'd also contact Hyundai's customer service, but don't expect red-carpet treatment there either. Ha ha. Good luck.

Take the attached service bulletin to your dealer. They will fix it under warranty. This bulletin has been around for over 2 years.

 

[3sons66]

Any recommendation on what, exactly, to tell the dealer to get them to investigate/replace the shafts? I’ve taken my Palisade in a couple times now and the dealership has tried balancing the tires and telling me to drive more frequently to dissipate flat spots in the tires (neither approach has fixed the vibration, as I expected). My Palisade is a 2021, so when I cited the TSB that others have referenced, I was told it didn’t apply to my particular Palisade.

Find a different dealer. That’s absurd.

 

[Scott M]

Hi,

We purchased a Palisade one week ago on Friday Aug 2nd. Over the weekend while driving on the highway we noticed a very obvious shake and low sounding rumble as though we were driving on the rumble strip. The vibration begins at 65 mph and continues on through 73 mph. It can be felt in the wheel and in all of the seats. By the time you reach 80 mph it isn't really noticeable. It went into the dealers shop this past Tuesday. They had it in the shop on Tuesday morning and balanced the tires. It changed nothing in the vibration so I brought it back in. A dealer mechanic drove with us and confirmed the vibration at highway speeds. They had it all week and opened a case with Hyundai. They were told by Hyundai corporate to measure the runout of the driveshaft and said it was normal. They were instructed by Hyundai to replace the rear tires and they stated they were out of round from being strapped down during transport from South Korea. Got it back late this afternoon and the vibration/rumble is still present.

I'm putting this out there so others who experience this issue might realize it's not an isolated issue. Another poster on here said he test drove two Palisades and they both exhibited the exact same vibration at the same speeds. The dealer told him they had to replace the axles of both Palisades. When I mentioned this to our dealer's shop the manager stated he can't go by what's on the web. This has been very frustrating, purchasing a new vehicle and unable to drive it for the first week.

I hope others have better luck. This one is going back to the shop first thing Monday morning. They have one more attempt to fix this at the dealer and then I need to contact Hyundai Corporate notifying them and allow them one final chance before this can go to arbitration for the lemon law. I'm hoping they can fix this and it won't have to go that far.

 

[Scott M]

Hi,

We purchased a Palisade one week ago on Friday Aug 2nd. Over the weekend while driving on the highway we noticed a very obvious shake and low sounding rumble as though we were driving on the rumble strip. The vibration begins at 65 mph and continues on through 73 mph. It can be felt in the wheel and in all of the seats. By the time you reach 80 mph it isn't really noticeable. It went into the dealers shop this past Tuesday. They had it in the shop on Tuesday morning and balanced the tires. It changed nothing in the vibration so I brought it back in. A dealer mechanic drove with us and confirmed the vibration at highway speeds. They had it all week and opened a case with Hyundai. They were told by Hyundai corporate to measure the runout of the driveshaft and said it was normal. They were instructed by Hyundai to replace the rear tires and they stated they were out of round from being strapped down during transport from South Korea. Got it back late this afternoon and the vibration/rumble is still present.

I'm putting this out there so others who experience this issue might realize it's not an isolated issue. Another poster on here said he test drove two Palisades and they both exhibited the exact same vibration at the same speeds. The dealer told him they had to replace the axles of both Palisades. When I mentioned this to our dealer's shop the manager stated he can't go by what's on the web. This has been very frustrating, purchasing a new vehicle and unable to drive it for the first week.

I hope others have better luck. This one is going back to the shop first thing Monday morning. They have one more attempt to fix this at the dealer and then I need to contact Hyundai Corporate notifying them and allow them one final chance before this can go to arbitration for the lemon law. I'm hoping they can fix this and it won't have to go that far.

You actually have 2 issues. The drive shaft and the tires. I went through it all. Get them to fix it right! It’s a beautiful vehicle but we should not have to tell Hyundai how to fix their own vehicle.

 

[SadieCowboy]

Take the attached service bulletin to your dealer. They will fix it under warranty. This bulletin has been around for over 2 years.

If only. That bulletin didn’t work for my 21. Actually made it worse. Sold that vibrating PITA. Was stupid enough to buy a 22 thinking Hyundai addressed it and yup it vibrates too. Test drove good but shouda test drove 500 miles. The bulletin helped a little but not enough. Hum hum hum.

 

[srahman321]

Just purchased a 2022 Hyundai Palisade Limited on 5/20/22. Noticed the vibration at 65-70mph, and took it into service. They agreed that it was an issue, and are waiting on Field Service Engineer to tell them how to fix. They mentioned a similar issue on another Palisade they recently had in for service with no solution yet. I called Hyundai consumer affairs and they are escalating to corporate as the car is only a week old and has less than 300 miles on it.... Anyone else have issues with 2022 Limited?

 

[Robmil]

Just purchased a 2022 Hyundai Palisade Limited on 5/20/22. Noticed the vibration at 65-70mph, and took it into service. They agreed that it was an issue, and are waiting on Field Service Engineer to tell them how to fix. They mentioned a similar issue on another Palisade they recently had in for service with no solution yet. I called Hyundai consumer affairs and they are escalating to corporate as the car is only a week old and has less than 300 miles on it.... Anyone else have issues with 2022 Limited?

Had the same problem in my 2020 palisade & it was the drive shaft. The replacement solved the problem.
Robert