Craig44485
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2021 Calligraphy, today the voice command feature stopped working. When I press the speaker button on the steering wheel a message pops up saying "Starting voice recognition, please wait", but nothing happens. I can manually put in a destination on the touch screen, but still no voice prompts when driving. Thought I saw a thread somewhere about the "head unit" being defective and needing replaced. Wondering how long it would take to get the part in and have it replaced with a brand new one, not refurbished. Anyone else have this issue?