I was having that issue when it kept saying to connect but I restarted my phone and seemed to fix the issue. Also may try and removing the connection from your phone and try repairing. That may help. Had to do that initially too.I received mine about a week ago. After a few power cycles of the device i got it paired. Over the course of the week it would connect nearly immediately about 50% of the time, with some delay about 25% and not at all the rest. No perceptible differences from a hardwired connection when it worked. I decided to update the firmware, appeared successful, now basically bricked. Doesn’t show up as a bluetooth connection and just hangs at “connect with bluetooth” on the car screen.