Bluelink App and Driver Preset

Had my wife used the same login on her phone (she's on iphone 11 pro, i'm on a iphone X) but no difference. We're both on 4.2.11.
 
So even under Registered devices it still shows one device even though my wife has logged into the app with my login.

Had my wife used the same login on her phone (she's on iphone 11 pro, i'm on a iphone X) but no difference. We're both on 4.2.11.
 
I have iPhone app version 4.2.11 also. But the app version is one thing but why I don't see those options via the internet on laptop also. Perhaps a different version of the S/W on the Palisade? My Infotainment system shows SW Ver. LX2.USA.S5W_M.V003.002.190813 Not sure if this is what the system communicates with or not. I am in the USA and have an SEL with all the packages
 
In the app, under profile, do you have a secondary driver registered? Or does it show blank?
 
It shows blank. I haven't added a second driver. Just had my wife use my same login on her device.

In the app, under profile, do you have a secondary driver registered? Or does it show blank?
 
It shows blank. I haven't added a second driver. Just had my wife use my same login on her device.

I justquickly added my wife and still nothing.
Checks calendars to make sure it’s not April fools. 😝
 
Do you know what version of the app you have? I have 4.2.11
Yep, 4.2.11. But as someone else pointed out, I also see the driver presets on the website, so something else is going on.
@Eric2203 you're in the US right? I don't know if this is an international feature.
Yes, I'm in the US.
I have iPhone app version 4.2.11 also. But the app version is one thing but why I don't see those options via the internet on laptop also. Perhaps a different version of the S/W on the Palisade? My Infotainment system shows SW Ver. LX2.USA.S5W_M.V003.002.190813 Not sure if this is what the system communicates with or not. I am in the USA and have an SEL with all the packages
Good idea. I'll have to check the software version later tonight. There might be some Blue Link-specific stuff too, if you guys get a chance to check.
 
OK, there was no software of firmware version for Blue Link. So here's the system info from my car.

I have done the map update from mapnsoft. No other software change has taken place on this car. Not even by the dealer.

Looks like both SW Ver. and Firmware Ver. would be the ones to check.

IMG_0078.webp
 
My SW and Firmare versions are the same too. I added my wife as an additional driver now with her own login to the app but we still do not see the driver presets in the app.
 
There is multiple members on Facebook that have it and we can’t seem to find what is the enabling option here, their settings are the same as mine.
 
slightly unrelated but I waiting to purchase my palisade. Does remote start turn on the steering wheel and seat heaters? It’s my favorite feature of my current car.
 
slightly unrelated but I waiting to purchase my palisade. Does remote start turn on the steering wheel and seat heaters? It’s my favorite feature of my current car.
Steering wheel, yes. Seats, no. See the screenshots that were posted in this thread.
 
Steering wheel, yes. Seats, no. See the screenshots that were posted in this thread.
Thanks. That’s a little bit of a bummer. Seams easy enough to have the seats turn on too. Oh well. Still love the car
 
There was an update to the Blue Link app a couple of days ago. Hyundai has added configurable remote start presets. I still see the option to select driver presets 1 or 2 when configuring these new presets. Has this update maybe resolved the issue for folks in this thread that couldn't see them before (@maneshd5 for example)?

See the screenshot below for what the new preset screen looks like. You click on the gear icons to configure each preset, which takes you to the same screen that we've been using up to now. Note the heated seat symbol that is grayed out for each preset on the screenshot below. I still haven't found a way to turn them on in the preset settings though.

IMG_0135.webp
 
It still didn’t include the driver presets, like the chair and mirror positions- only different presets for heating.
 
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