I signed papers for a white, SEL with premium package on Jan 23rd. It was supposed to be in Feb 6th. Then the 8th. Then the 23rd. Then March 5th. Then March 9th. Then the 19th. I just got told it’s pushed to April 7th!!! It wasn’t anything I built. It was a car they were already expecting in. How does this happen? I call the dealership and they are lost with words. They have 15 cars they can’t seem to get in including mine. Not only that, it’s sitting in a lot in San Bernardino. I’m in San Diego so the drive wouldn’t be horrible to go grab it if they would let me. Ha. Anyone else experiencing anything like this?
Signed papers Jan 23rd and still waiting….
- Thread starter Deeinsd
- Start date
Alan_F
Well-known member
When you signed the papers, all that is promised is that they will try and find you one like you requested by making a request to the distributor, Hyundai Motor America (HMA). Other dealers want the same cars, so they have to wait until HMA allocates it to that dealer and delivers it to their dealership. The dealer does not own the car until HMA delivers it to them. In normal cases, dealers might trade cars with other dealers, but not very likely these days because everyone is in short supply.
In "some" cases, dealers are giving cars to newer customers (those who "ordered" one after you) if they are paying more than you are, and there is nothing can do about it other than cancel the deal and try another dealer. The "paperwork" you signed keeps you from shopping at other dealers who might be able to get the same car faster, unless you cancel the deal (not sure what the cancellation terms are). So when they say they are expecting the car in on a certain date, they may be telling you the truth or may be stringing you along so you don't go somewhere else or buy a different brand. But in general, Palisades have been in short supply for awhile, just like a lot of other products. The shipping ports in the LA area are some of the most congested in the world right now and the Palisade is made in Korea.
In "some" cases, dealers are giving cars to newer customers (those who "ordered" one after you) if they are paying more than you are, and there is nothing can do about it other than cancel the deal and try another dealer. The "paperwork" you signed keeps you from shopping at other dealers who might be able to get the same car faster, unless you cancel the deal (not sure what the cancellation terms are). So when they say they are expecting the car in on a certain date, they may be telling you the truth or may be stringing you along so you don't go somewhere else or buy a different brand. But in general, Palisades have been in short supply for awhile, just like a lot of other products. The shipping ports in the LA area are some of the most congested in the world right now and the Palisade is made in Korea.
aussiekeeper
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Our dealer has had 1 Palisade in the last 4 months..........
elp_jc
Active member
The same thing happened to me, but by the 2nd time, I figured out what was going on: They were selling 'my' SUV above MSRP, jumping me, since my deal was at MSRP. I went out of town instead. Depending on the deal you got, you might be experiencing a similar situation. So ask for the VIN, and track it. Once vehicle is in the water, it's available. Good luck.
G
G-822520
Only one way to hyundai palisade 2022 is Danbury hyundai in ct ,this dealer not charging over MSRP just regular MSRP tax fee only i book by phone my palisade come next month