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Voice commands with GPS not finding destinations.

philosopher42 said:
Thanks, but that is not quite what I was looking for. I believe that functionality simply allows you to swap the functionality between the Tune button and the Power/Vol button. For instance, the Power/Vol button now becomes the Tune/Zoom controller and the Tune button becomes the Power/Vol button.

What I want to do is make the Tune button always have the functionality of Tune even when I am getting driving directions and the map is visible. Currently, if the map is the main part of the screen when you turn the Tune button while using XM radio it just zooms in and out on the map. I rarely need to change the zoom level. In order to tune, you must switch the screen to radio, tune, and then switch the main area back to Map. If you like to surf stations quickly this is annoying. You must choose between having your driving directions in the main area or having the radio in the main area and the map being really small. Using the on screen arrows to tune does allow you to tune, but they are VERY slow compared to turning the tuning knob. I just dont need the tune button to zoom all the time.
Click to expand...
You can no longer turn this tuning knob function off and on in the menu.
Under the before system if you turned the knob to tuning only then you had to go into the menu to use zoom of maps
It is now simple to use. When in the map view it controls the zoom function. Want to change the station, simply press the radio
button, the knob now controls tuning the station. When you get the station you want, press the map button and
you again have the map zoom feature. using the tuning knob
 
Gene said:
You can no longer turn this tuning knob function off and on in the menu.
Under the before system if you turned the knob to tuning only then you had to go into the menu to use zoom of maps
It is now simple to use. When in the map view it controls the zoom function. Want to change the station, simply press the radio
button, the knob now controls tuning the station. When you get the station you want, press the map button and
you again have the map zoom feature. using the tuning knob
Click to expand...
What a silly decision on their part as this is not simpler to use. Pressing the radio button changes the main area to be radio and not map. This is what I have resorted to, but it makes the map area smaller. In addition, when getting driving directions this is NOT ideal and quite frankly distracting and slow. It means as an end user you must swap back and forth in order to do a simple function.

What is the purpose of removing a feature that gave the end user control and made it more complicated? It is the OPPOSITE of good UI design. A "TUNE" button should do exactly what it says. I don't know about you, but in 20 years of having navigation in my car I can count on 1 hand the number of times I needed to adjust the map zoom while getting directions. On the other hand, I can count multiple times in a single day when I want to tune to a new channel. I just don't understand why they would make this choice. I can swap the tune button and power button function, but can't make the tune button stay as a tune button? IMO - a bad choice.
 
philosopher42 said:
What a silly decision on their part as this is not simpler to use. Pressing the radio button changes the main area to be radio and not map. This is what I have resorted to, but it makes the map area smaller. In addition, when getting driving directions this is NOT ideal and quite frankly distracting and slow. It means as an end user you must swap back and forth in order to do a simple function.

What is the purpose of removing a feature that gave the end user control and made it more complicated? It is the OPPOSITE of good UI design. A "TUNE" button should do exactly what it says. I don't know about you, but in 20 years of having navigation in my car I can count on 1 hand the number of times I needed to adjust the map zoom while getting directions. On the other hand, I can count multiple times in a single day when I want to tune to a new channel. I just don't understand why they would make this choice. I can swap the tune button and power button function, but can't make the tune button stay as a tune button? IMO - a bad choice.
Click to expand...
Because if you're going to use this tune knob, you kinda need to see the radio screen to see the frequency. Think about it: radios that you listen often should be assigned to presets that you can change from the steering wheel. There's also the SEEK and TRACK buttons below the infotainment system that will also switch to the next preset, or switch to the next radio frequency with a signal if you hold them down - that's your alternative to the Tune knob. Using the Tune knob isn't something most people will use often and without seeing the radio screen, it isn't that useful. I'm wondering why you're using it to begin with. Even if you've filled all your presets and still want to listen to other radio stations, you can use the SEEK and TRACK buttons.
 
Eric2203 said:
Because if you're going to use this tune knob, you kinda need to see the radio screen to see the frequency. Think about it: radios that you listen often should be assigned to presets that you can change from the steering wheel. There's also the SEEK and TRACK buttons below the infotainment system that will also switch to the next preset, or switch to the next radio frequency with a signal if you hold them down - that's your alternative to the Tune knob. Using the Tune knob isn't something most people will use often and without seeing the radio screen, it isn't that useful. I'm wondering why you're using it to begin with. Even if you've filled all your presets and still want to listen to other radio stations, you can use the SEEK and TRACK buttons.
Click to expand...
I use it because I listen to sports via XM AND you are limited in how many presets you can have AND can not change the order of the presets. This means I can not group the stations logically nor preset all the music stations, comedy stations, and sports stations I want to listen to. What I try to do is add a preset for certain ranges. For instance, one preset for the NBA stations, the NFL stations, etc.. Once you are in the range you can use the Tune knob to change the station. I would be more than happy to use presets if I 1) had preset groupings (i.e. group 1 is music, group2 is sports, group 3 is childrens stations, etc..) and then I could choose a group and then flip through that group. This is how it worked in previous vehicles I owned, but via hard buttons in the dash.

There is also an additional problem. Using the Tune knob the XM radio station increases instantaneously. For instance, I can rapidly change from station 300 to 330 with a quick turn of the dial. If you use the onscreen touch buttons getting from 300 to 330 takes 30 presses of the button, each taking 1s or so. That is 30s or more to change the channel. It is both inefficient and ergonomically detrimental. Instead of removing a feature THAT ALREADY EXISTED, they should have just kept the option. There is no logic I can think of behind NOT allowing the Tune knob to act as a Tune knob. While I can use the work around you listed above (which is what I do), it is a PAIN in the !@#!@$! to do.

It is just one small thing that when added to other small things make the car annoying to use. For instance, I get to the car and unlock the trunk. Instead of unlocking all car doors so the children can start piling in the car or at least enabling them to press the button to unlock I need to walk over to the doors. This means if I am carrying a bunch of stuff I need to first unlock the doors for the kids, or fumble in my pocket of the key fob, or the kids need to wait for me to unload whatever I happen to be holding. Small thing, yes? However, add all the small things up and it gets realllllllly annoying and makes me regret my purchase. They engineered so many things well, but then its like no one actually used the car on a daily basis.
 
philosopher42 said:
I use it because I listen to sports via XM AND you are limited in how many presets you can have AND can not change the order of the presets. This means I can not group the stations logically nor preset all the music stations, comedy stations, and sports stations I want to listen to. What I try to do is add a preset for certain ranges. For instance, one preset for the NBA stations, the NFL stations, etc.. Once you are in the range you can use the Tune knob to change the station. I would be more than happy to use presets if I 1) had preset groupings (i.e. group 1 is music, group2 is sports, group 3 is childrens stations, etc..) and then I could choose a group and then flip through that group. This is how it worked in previous vehicles I owned, but via hard buttons in the dash.

There is also an additional problem. Using the Tune knob the XM radio station increases instantaneously. For instance, I can rapidly change from station 300 to 330 with a quick turn of the dial. If you use the onscreen touch buttons getting from 300 to 330 takes 30 presses of the button, each taking 1s or so. That is 30s or more to change the channel. It is both inefficient and ergonomically detrimental. Instead of removing a feature THAT ALREADY EXISTED, they should have just kept the option. There is no logic I can think of behind NOT allowing the Tune knob to act as a Tune knob. While I can use the work around you listed above (which is what I do), it is a PAIN in the !@#!@$! to do.

It is just one small thing that when added to other small things make the car annoying to use. For instance, I get to the car and unlock the trunk. Instead of unlocking all car doors so the children can start piling in the car or at least enabling them to press the button to unlock I need to walk over to the doors. This means if I am carrying a bunch of stuff I need to first unlock the doors for the kids, or fumble in my pocket of the key fob, or the kids need to wait for me to unload whatever I happen to be holding. Small thing, yes? However, add all the small things up and it gets realllllllly annoying and makes me regret my purchase. They engineered so many things well, but then its like no one actually used the car on a daily basis.
Click to expand...
OK. Just keep in mind that you’re likely in the minority as far as the tune knob goes and that it’s impossible to design a system that will satisfy every single scenario that every owner finds themselves in.

So here’s another suggestion (and I don’t know if it works because I don’t use XM): can you use voice command to select a channel?

As to unlocking the door when unlocking the lift gate, I think that’s a security issue. Same reason you can unlock only the driver door with 1 press, and the other door with 2. But maybe they should make it setting to satisfy everyone.
 
philosopher42 said:
I use it because I listen to sports via XM AND you are limited in how many presets you can have AND can not change the order of the presets. This means I can not group the stations logically nor preset all the music stations, comedy stations, and sports stations I want to listen to. What I try to do is add a preset for certain ranges. For instance, one preset for the NBA stations, the NFL stations, etc.. Once you are in the range you can use the Tune knob to change the station. I would be more than happy to use presets if I 1) had preset groupings (i.e. group 1 is music, group2 is sports, group 3 is childrens stations, etc..) and then I could choose a group and then flip through that group. This is how it worked in previous vehicles I owned, but via hard buttons in the dash.

There is also an additional problem. Using the Tune knob the XM radio station increases instantaneously. For instance, I can rapidly change from station 300 to 330 with a quick turn of the dial. If you use the onscreen touch buttons getting from 300 to 330 takes 30 presses of the button, each taking 1s or so. That is 30s or more to change the channel. It is both inefficient and ergonomically detrimental. Instead of removing a feature THAT ALREADY EXISTED, they should have just kept the option. There is no logic I can think of behind NOT allowing the Tune knob to act as a Tune knob. While I can use the work around you listed above (which is what I do), it is a PAIN in the !@#!@$! to do.

It is just one small thing that when added to other small things make the car annoying to use. For instance, I get to the car and unlock the trunk. Instead of unlocking all car doors so the children can start piling in the car or at least enabling them to press the button to unlock I need to walk over to the doors. This means if I am carrying a bunch of stuff I need to first unlock the doors for the kids, or fumble in my pocket of the key fob, or the kids need to wait for me to unload whatever I happen to be holding. Small thing, yes? However, add all the small things up and it gets realllllllly annoying and makes me regret my purchase. They engineered so many things well, but then its like no one actually used the car on a daily basis.
Click to expand...
Answering my own question now that I have had a minute to check the manual: yes, you can use voice commands to select an XM channel:

1635975529269.webp
 
Eric2203 said:
OK. Just keep in mind that you’re likely in the minority as far as the tune knob goes and that it’s impossible to design a system that will satisfy every single scenario that every owner finds themselves in.

So here’s another suggestion (and I don’t know if it works because I don’t use XM): can you use voice command to select a channel?

As to unlocking the door when unlocking the lift gate, I think that’s a security issue. Same reason you can unlock only the driver door with 1 press, and the other door with 2. But maybe they should make it setting to satisfy everyone.
Click to expand...
I agree as I have designed multiple UIs so know how hard it is to please everyone. However, there are really 2 points here: 1) When you design a system the #1 rule is make something that does it's primary purpose well. Does the tune button do it's primary purpose well when it does not even tune? 2) Its not a matter of designing the system for everyone - it was a feature that ALREADY existed and then was removed. Someone had to do WORK to remove something.

In terms of the door unlocking, I don't think it is an issue as we have had multiple SUVs that behave the way I described. It is why it annoys me so much as we got used to it with our previous vehicles. We live in a very rainy location so kids and SO definitely notice it when they are getting wet waiting for me to open the doors.

Voice command, while an option is even slower in terms of a UI then using the touch buttons. It does allow you to jump. But it defeats the purpose. Let me give another instance where the interface fails. I have 10 music stations I like listening to. Let's pretend they are simply labelled 1 - 10. I add them to my favorites as 1,8,10,2,3,4,5,6,7,9. The UI sorts these as 1,2,3,4,5,6,7,8,9,10. Now, when I want to navigate through them using the up/down button instead of being able to go back and forth between my two favorites of 1 and 8 I now need to scroll through almost all of them. This is a system that on many cars was perfected in the past where there was a series of hard buttons and the user assigned a station to a hard button. The user could then move easily in the order they wanted or simply press that button to quickly move directly to a station. That is the system that should have been modelled as it has existed for a long time and works well. If I have the map up, can I also have quick buttons underneath it so I can quickly change similar to the old style real buttons? Can I order my favorites or at least keep them in the order I enter them?

In my opinion, whoever is in charge of the UI does not know what they are doing. The examples I give above are just a few. Let's take a look at another one - when they did the update where they removed the 3 screen primary screen did it make sense? How many people were on the forum asking where it went and why it was replaced with a useless initial screen? Why did they change it - what functionality did it give the end user where the end user would be happy with the change? When you take one decision in a vacuum you can ignore it, but there is a pattern of poor choices (IMO).
 
philosopher42 said:
I agree as I have designed multiple UIs so know how hard it is to please everyone. However, there are really 2 points here: 1) When you design a system the #1 rule is make something that does it's primary purpose well. Does the tune button do it's primary purpose well when it does not even tune? 2) Its not a matter of designing the system for everyone - it was a feature that ALREADY existed and then was removed. Someone had to do WORK to remove something.

In terms of the door unlocking, I don't think it is an issue as we have had multiple SUVs that behave the way I described. It is why it annoys me so much as we got used to it with our previous vehicles. We live in a very rainy location so kids and SO definitely notice it when they are getting wet waiting for me to open the doors.

Voice command, while an option is even slower in terms of a UI then using the touch buttons. It does allow you to jump. But it defeats the purpose. Let me give another instance where the interface fails. I have 10 music stations I like listening to. Let's pretend they are simply labelled 1 - 10. I add them to my favorites as 1,8,10,2,3,4,5,6,7,9. The UI sorts these as 1,2,3,4,5,6,7,8,9,10. Now, when I want to navigate through them using the up/down button instead of being able to go back and forth between my two favorites of 1 and 8 I now need to scroll through almost all of them. This is a system that on many cars was perfected in the past where there was a series of hard buttons and the user assigned a station to a hard button. The user could then move easily in the order they wanted or simply press that button to quickly move directly to a station. That is the system that should have been modelled as it has existed for a long time and works well. If I have the map up, can I also have quick buttons underneath it so I can quickly change similar to the old style real buttons? Can I order my favorites or at least keep them in the order I enter them?

In my opinion, whoever is in charge of the UI does not know what they are doing. The examples I give above are just a few. Let's take a look at another one - when they did the update where they removed the 3 screen primary screen did it make sense? How many people were on the forum asking where it went and why it was replaced with a useless initial screen? Why did they change it - what functionality did it give the end user where the end user would be happy with the change? When you take one decision in a vacuum you can ignore it, but there is a pattern of poor choices (IMO).
Click to expand...
I agree with some of this, but not all.

The tune knob was used to zoom in/out on the map by default if I remember correctly. There was a setting to turn that on or off. The setting is no longer there. So they didn’t remove functionality (it still can tune when on the correct screen). They removed a setting. I don’t know why.

Door unlock: I get it, which is why I suggested it should be a setting. But it can be a security risk in some areas. It’s not where I live, but I know it can be in some places. Like I said, same reason you can set the car to require a double-press to unlock all the doors instead of just the driver’s.

Presets: yeah, everyone hates what they did there. Doesn’t make sense. Kinda like the tubes on the radio screen. Why?

The 3-panel home screen: I really don’t get why people are so hung up on this. The new home screen is designed to look like one screen instead of widgets, and fits into the design language Hyundai now uses in their infotainment system, including on Genesis models. As to functionality, you get the same info on the new home screen as you did before: media, weather, clock and map. The only issue is that the map is unusable. They should definitely make it more visible. That being said, who on earth was actively using the map before on 1/3 of the screen? When it’s actually needed, it’s basically a requirement to have it full-screen or in the 2/3-1/3 mode (which still works in all modes, by the way). If it’s just because one likes to have it in the background, then the solution is to incorporate it better into that new, sleek home screen so that it is more visible. Not to go back to a 3-way split, which looks like a Windows desktop with 3 applications open in tile mode… that wasn’t particularly good-looking to begin with.

Also, you didn’t explain why a voice command is slower than typing the channel number on the screen. It’s certainly safer.
 
Last edited:
philosopher42 said:
I agree as I have designed multiple UIs so know how hard it is to please everyone. However, there are really 2 points here: 1) When you design a system the #1 rule is make something that does it's primary purpose well. Does the tune button do it's primary purpose well when it does not even tune? 2) Its not a matter of designing the system for everyone - it was a feature that ALREADY existed and then was removed. Someone had to do WORK to remove something.

In terms of the door unlocking, I don't think it is an issue as we have had multiple SUVs that behave the way I described. It is why it annoys me so much as we got used to it with our previous vehicles. We live in a very rainy location so kids and SO definitely notice it when they are getting wet waiting for me to open the doors.

Voice command, while an option is even slower in terms of a UI then using the touch buttons. It does allow you to jump. But it defeats the purpose. Let me give another instance where the interface fails. I have 10 music stations I like listening to. Let's pretend they are simply labelled 1 - 10. I add them to my favorites as 1,8,10,2,3,4,5,6,7,9. The UI sorts these as 1,2,3,4,5,6,7,8,9,10. Now, when I want to navigate through them using the up/down button instead of being able to go back and forth between my two favorites of 1 and 8 I now need to scroll through almost all of them. This is a system that on many cars was perfected in the past where there was a series of hard buttons and the user assigned a station to a hard button. The user could then move easily in the order they wanted or simply press that button to quickly move directly to a station. That is the system that should have been modelled as it has existed for a long time and works well. If I have the map up, can I also have quick buttons underneath it so I can quickly change similar to the old style real buttons? Can I order my favorites or at least keep them in the order I enter them?

In my opinion, whoever is in charge of the UI does not know what they are doing. The examples I give above are just a few. Let's take a look at another one - when they did the update where they removed the 3 screen primary screen did it make sense? How many people were on the forum asking where it went and why it was replaced with a useless initial screen? Why did they change it - what functionality did it give the end user where the end user would be happy with the change? When you take one decision in a vacuum you can ignore it, but there is a pattern of poor choices (IMO).
Click to expand...
Sorry but if there was so much wrong with the Palisade, Why did you buy it?
Didn't you check it out or research it a little before you purchased?
Some people like some of the things you find wrong and a lot of people are ok with what they have now.
Different brands have different features and software, that is why people buy other vehicles
I do agree with you that they should have had a choice of things in the menu
 
Gene said:
Sorry but if there was so much wrong with the Palisade, Why did you buy it?
Didn't you check it out or research it a little before you purchased?
Some people like some of the things you find wrong and a lot of people are ok with what they have now.
Different brands have different features and software, that is why people buy other vehicles
I do agree with you that they should have had a choice of things in the menu
Click to expand...
Sometimes you don't know what to look for until after you use it for a bit and/or don't realize how much it will annoy you. For instance, I knew it didn't show the camera view when parking until the button that you can prepress is used or you press the button for instant view. Instead of the camera auto turning on when proximty is detected while parking seemed like a small issue. In practice it is reallllllly annoying as in my old car when pulling into our garage when I got close it auto showed the camera that allowed me park exactly. I can do the same thing, but now I first need to press the button.

Additionally, some things were checked BEFORE buying, including reading the manual, but they changed AFTER I bought the car as part of the software updates. Don't get me wrong, there are things I like. However, there are definitely days I would consider trading it for something else but due to supply issues that is not possible at the moment. Also, some things seemed to work well during the test drive, but then turn out to be flaky when using it in the real world. One example is the GPS not finding destinations correctly per this thread.
 
Eric2203 said:
I agree with some of this, but not all.

The tune knob was used to zoom in/out on the map by default if I remember correctly. There was a setting to turn that on or off. The setting is no longer there. So they didn’t remove functionality (it still can tune when on the correct screen). They removed a setting. I don’t know why.

Door unlock: I get it, which is why I suggested it should be a setting. But it can be a security risk in some areas. It’s not where I live, but I know it can be in some places. Like I said, same reason you can set the car to require a double-press to unlock all the doors instead of just the driver’s.

Presets: yeah, everyone hates what they did there. Doesn’t make sense. Kinda like the tubes on the radio screen. Why?

The 3-panel home screen: I really don’t get why people are so hung up on this. The new home screen is designed to look like one screen instead of widgets, and fits into the design language Hyundai now uses in their infotainment system, including on Genesis models. As to functionality, you get the same info on the new home screen as you did before: media, weather, clock and map. The only issue is that the map is unusable. They should definitely make it more visible. That being said, who on earth was actively using the map before on 1/3 of the screen? When it’s actually needed, it’s basically a requirement to have it full-screen or in the 2/3-1/3 mode (which still works in all modes, by the way). If it’s just because one likes to have it in the background, then the solution is to incorporate it better into that new, sleek home screen so that it is more visible. Not to go back to a 3-way split, which looks like a Windows desktop with 3 applications open in tile mode… that wasn’t particularly good-looking to begin with.

Also, you didn’t explain why a voice command is slower than typing the channel number on the screen. It’s certainly safer.
Click to expand...

Voice command is slow versus using the tuning dial. You can try it, but to change the radio with the tuning channel is very responsive. If you use the voice (which doesn't seem to work for tuning the channel despite what the manual says - I think there is some issue here I remember reading about), you must first press voice button, issue command, and then it does its thing. It is a minimum of 30-45s. Imagine trying to listen to 2-3 sports games that you want to switch between. Now imagine 2 kids and a significant other in the car listening to you do that (assuming they stay silent long enough to make it work). Maybe you would survive that, but I am pretty sure I would be kicked to the curb while the car is moving, and unfortunately the airbags only deploy when the car crashes and not when you are tumbling down the road :)
 
Just checked mine took 8 seconds to, first try with voice. press button and get the say my choice. was on fm 107.9, said xm60 in 4 sec was on that.
pressed button said xm50 4 sec was there. again press button total time 5 sec back to fm 107.9
 
Jerrydframe said:
All of a sudden voice commands aren’t working with Navigation. Any place I try, even “Find Home” appears to resolve correctly on the screen (meaning the what I say shows up on the display) BUT it always says no results found (or something equivalent.). If I search manually vis the display it always works.

This was working fine until recently on my 2021 Limited. Any thoughts?
Click to expand...
I updated the siftwa
Jerrydframe said:
All of a sudden voice commands aren’t working with Navigation. Any place I try, even “Find Home” appears to resolve correctly on the screen (meaning the what I say shows up on the display) BUT it always says no results found (or something equivalent.). If I search manually vis the display it always works.

This was working fine until recently on my 2021 Limited. Any thoughts?
Click to expand...
I updated the software to solve that problem
 
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