I just dropped my Palisade off to get the drriver's side window run assembly 82530-S80000 replaced. The wind noise is not severe and no whistle. The bulk of the noise is coming from the bottom area of the window next to the B pillar. Nothing mentioned about the TSB being pulled and I certainly was not going to mention it. Will update this thread when I get my vehicle back.
So far, one person has claimed the dealer told them no because of that and several other dealers has performed the TSB repairs since. I would suspect that the first dealer is incorrect rather than the multiple other dealers being out of date.
I missed njchpd's post.. which now includes chatting directly with Hyundai corporate, so I'd put more weight in that.
For what it's worth, as someone that came from a Subaru Outback with oil consumption issues that eventually led to a class action.....
People need to continue to push on Hyundai - TSB or not. Especially if you live in a state with lemon laws. Document everything. Call once a month. Worst case scenario, you protected yourself more than needed.
People need to continue to push on Hyundai - TSB or not. Especially if you live in a state with lemon laws. Document everything. Call once a month. Worst case scenario, you protected yourself more than needed.
The focus is not if for an some owner the TSB worked and for some didn’t. The reason I am urging owners to complain is to show Hyundai the dissatisfaction in a spotlight so they make things happen faster and better than what they have.
It is not acceptable that some services centers don’t even know about the existence of the TSB. Also not acceptable that some people that have had all fixes in the TSB applied and still have the issue.
At the end is to make the owner community to have their voice heard in the spot light. The NHTSA website and Surecritic website provides those platforms.
And yes I meant the window glass runs.
I am showing up tomorrow at dealership opening, I’ll keep you guys posted about it.
Things happen faster? The TSB was out in November, 4 months after the car went on sale. 4 months is an extremely short amount of time to identify a potential customer issue, identify potential fixes (4 of them in the TSB), and release the TSB. Then it takes time for owners to bring their cars to the dealership, for parts to be shipped, for the repairs to take place... etc. I don't work in the car industry, but I am familiar with manufacturing, quality, failure investigation... etc. 4 months is pretty short to do all this, starting from a population of 0 Palisades in the US.
You're absolutely right that service centers should all be aware of this. But this is completely out of Hyundai's control. Yell at your dealership if they don't know about it. Not Hyundai. They all receive the same docs from Hyundai.
And owners' voice have been heard. That's the point I'm making. If they hadn't, there wouldn't be a TSB out.
As to people who have had all the fixes applied and still have the issue: how many is that? Because I'm not seeing many, if any at all (I could well have missed a post here or there though). Even you haven't had all the fixes applied.
HyundaiOwnerAgain
New member
- Joined
- Feb 11, 2020
- Messages
- 2
- Reaction score
- 2
- Points
- 3
I am picking up my car from the 3rd visit to the dealer to fix the whistling from the driver's side window when my car goes over 70 mph and the wind hits the car just right. The first time they ordered new parts for both front doors which included new seals on the front door windows. There was some improvement. The 2nd visit they just moved a strip they said was out of place in the upper corner of the door. There was a little more improvement. This time they had the car for 2 days and said all the new Palisades on the lot have the same noise and it's worse than mine because mine has at least been somewhat fixed. I had thought getting a new door would solve the issue, but that route does not seem to be the answer. It is really the only flaw in an otherwise great car. I am going to YouTube next to see if there's anything I can do on my own. I had planned on keeping the car for 5 years, but that may change now.
Yes, today 2/11/2020 i was told the dealer won't take any appointment on this issue because it is known, and they are awaiting the permanent fix and likely recall. Just sit back and wait for the recall at this point. I've had mine for a week and the noise isn't too bad.. I can pretty much cut it off by using the internal air circulation option.. which then automatically turns off after a couple of minutes and the whistle comes back.
One more person saying Hyundai is no longer honoring the TSB, but he's saying that it's because there is more permanent fix:
palisadeforums.org
Wind noise and buffering in Hyundai Palisade
I just dropped my Palisade off to get the drriver's side window run assembly 82530-S80000 replaced. The wind noise is not severe and no whistle. The bulk of the noise is coming from the bottom area of the window next to the B pillar. Nothing mentioned about the TSB being pulled and I...
palisadeforums.org
I think RECALLS are for safety issues, which this isn't.
FFEMT6
Active member
- Joined
- Feb 3, 2020
- Messages
- 587
- Reaction score
- 180
- Points
- 43
Our Palisade has the small sponge like material in both window channels. While it is like a temporary bandaid, and definitely works well to quiet things down, the whistle is still noticeable at times, and I hate to think that this is Hyundai's permanent resolution. We just purchased a few days ago and the build date is 11/14/19. This is very promising to hear about a potential full fledged recall or whatever they have in store.
Dont think a Recall is going to happen but hopefully there will be a permanent fix because: Frequently Asked Questions on Recalls When Is a Recall Necessary? › When a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard. › When there is a safety-related defect in the vehicle or equipment. Federal Motor Vehicle Safety Standards set minimum performance requirements for those parts of the vehicle that most affect its safe operation (brakes, tires, lighting, etc.) or that protect drivers and passengers from death or serious injury in the event of a crash (air bags, seat belts, car seats and booster seats, energy absorbing steering columns, motorcycle helmets, etc.). These Federal Standards are applicable to all vehicles and vehicle-related equipment manufactured or imported for sale in the United States (including U.S. territories) and certified for use on public roads and highways. What Is a Safety-Related Defect? The United States Code for Motor Vehicle Safety (Title 49, Chapter 301) defines motor vehicle safety as “the performance of a motor vehicle or motor vehicle equipment in a way that protects the public against unreasonable risk of accidents occurring because of the design, construction, or performance of a motor vehicle, and against unreasonable risk of death or injury in an accident, and includes nonoperational safety of a motor vehicle.” A defect includes “any defect in performance, 3 construction, a component, or material of a motor vehicle or motor vehicle equipment.” Generally, a safety defect is defined as a problem that exists in a motor vehicle or item of motor vehicle equipment that: › poses an unreasonable risk to motor vehicle safety, and › may exist in a group of vehicles of the same design or manufacture, or items of equipment of the same type and manufacture
Dont think a Recall is going to happen because: Frequently Asked Questions on Recalls When Is a Recall Necessary? › When a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard. › When there is a safety-related defect in the vehicle or equipment. Federal Motor Vehicle Safety Standards set minimum performance requirements for those parts of the vehicle that most affect its safe operation (brakes, tires, lighting, etc.) or that protect drivers and passengers from death or serious injury in the event of a crash (air bags, seat belts, car seats and booster seats, energy absorbing steering columns, motorcycle helmets, etc.). These Federal Standards are applicable to all vehicles and vehicle-related equipment manufactured or imported for sale in the United States (including U.S. territories) and certified for use on public roads and highways. What Is a Safety-Related Defect? The United States Code for Motor Vehicle Safety (Title 49, Chapter 301) defines motor vehicle safety as “the performance of a motor vehicle or motor vehicle equipment in a way that protects the public against unreasonable risk of accidents occurring because of the design, construction, or performance of a motor vehicle, and against unreasonable risk of death or injury in an accident, and includes nonoperational safety of a motor vehicle.” A defect includes “any defect in performance, 3 construction, a component, or material of a motor vehicle or motor vehicle equipment.” Generally, a safety defect is defined as a problem that exists in a motor vehicle or item of motor vehicle equipment that: › poses an unreasonable risk to motor vehicle safety, and › may exist in a group of vehicles of the same design or manufacture, or items of equipment of the same type and manufacture . but hopefully there will be a permanent fix
That sounds like a HUGE stretch, considering that even with the wind noise, there are far louder vehicles out there.
Lex_in_WDM
New member
- Joined
- Jan 22, 2020
- Messages
- 20
- Reaction score
- 14
- Points
- 3
We had intended on keeping this car for more than 5 years !!! Now I don't know what to do. It sucks that I am going to have to pay over $50k for a vehicle with known problems. The car just has a loud ride. Even if the windows are quieter, the road noise is loud too. They just made a "cheap" car. I love all the features and technology, but my rear seats squeak like hell, I have a bad door handle, wind noise is bad, and the ride is loud.
I wish I could just get all my money back minus $$ for the 1500 miles I have on it, and go buy an Aviator.
We have the exact same problem. The local service dealer has performed all of the Hyundai manufacturer's recommended solutions (trim around driver side window replaced, foam in door and replaced strip on door) and the wind noise improved for about one week. Then the whistle sound and loud wind noise returned. The dealer that is all they can do since no new "fixes" have been provided by Hyundai. This is very frustrating and irritating and takes away from all of the wonderful features about this car. We have opened a complaint with Hyundai and they indicated they will get back to us in a few days with a recommended solution. There is a strong "lemon law" in Oregon, where we purchased the vehicle. If they do not have a solution, we will pursue action under the law.
We had all of the TSB fixes applied and it reduced the sound for about a week. Thereafter, the wind noise was back, including the whistling sound. The service center at the local Hyundai said that is all they can do based on the notices from Hyundai. We asked about replacing the door and the response was they don't have authorization from Hyundai for that as a fix. Perhaps more people will be needed to prove that the TSB fixes don't always work.