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TSB 19-BD-010H for Whistling / Wind Noise

steelers said:
(Attach a piece of high density sponge ) what is with that....lol ..just go to the shop kitchen and grab a sponge...Hyundai does not supply the sponge...it seems a little weak in the wording and the resolve..for something this important ..
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Well, at least in my case, they installed the sponge pad and it did not fix the issue. Taking it back again...
 
Pasilade said:
Well, at least in my case, they installed the sponge pad and it did not fix the issue. Taking it back again...
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Sorry to hear the TBS did not fix the problem...just the way the TBS is written concerns me. Stick a sponge in it what the heck is that all about. Thats the approach that is taken with an old junk car just to keep it on the road. I would not be surprised if there is more than one source of the wind noise.
I would like to see what and expert auto repair shop says about this wind noise issue...and suggestions as to resolving it.
 
OSJoyner said:
I took mine in with the TSB and the noise has improved but it is NOT fixed. That was the third time I had it in for wind noise. Now I wonder what is the next step with Hyundai?
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Perhaps a trip to Home Depot as outlined above is in order...will take less time than fourth trip to dealer..
 
What are your build dates?
Mine is Nov 6, 2019 and I have not experienced the wind noise. I hope not to have this issue.
 
Oct build and I dont have any wind noise issue. Very slight wind noise I noticed while being a passenger right around the mirror but not sure this is the same issue.
 
Is there a way to be notified of the fix. I took my car to the dealer, they said the TSB is on hold, and offered no way to be notified and said to call hyundai directly at 800 633 5151. I did that, they have no awareness to said issue, and said they have no way to notify customers of a fix. So with that said, how does one find out or get notified once a fix is ready?
 
gb23278 said:
Is there a way to be notified of the fix. I took my car to the dealer, they said the TSB is on hold, and offered no way to be notified and said to call hyundai directly at 800 633 5151. I did that, they have no awareness to said issue, and said they have no way to notify customers of a fix. So with that said, how does one find out or get notified once a fix is ready?
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Assuming there is going to be a fix...
 
I had contacted Hyundai Corp about my wind noise and this was their response. Granted, it doesn't specifically say they will contact me when there is a fix (if ever), but at least they acknowledge the issue:


Hyundai values your opinions and we appreciate you taking the time to contact us with your comments regarding the wind noise in your 2020 Palisade. We try to design and equip all of our models with materials and features that will appeal to our current and potential customers. Some of the factors that are evaluated during vehicle design and production include demand, safety, durability, efficiency, comfort, convenience and aesthetics.

We value your feedback, and we have documented your comments to share with all appropriate parties within Hyundai. Should any updates become available regarding your concerns with the wind noise, you are welcome to schedule an appointment with your local Hyundai dealership for diagnosis and repair.

When contacting us regarding this email, please reference your case number...
 
Funny, I got the exact same response, just insert ‘automatic wipers’ where yours said ‘wind noise’ and it’s word for word. Suggests to me that a chat bot with some human proof-reading is actually generating the response here versus any overarching initiative to correct “said issue(s)”.
 
CVP33 said:
Funny, I got the exact same response, just insert ‘automatic wipers’ where yours said ‘wind noise’ and it’s word for word. Suggests to me that a chat bot with some human proof-reading is actually generating the response here versus any overarching initiative to correct “said issue(s)”.
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Canned responses/templates are very common in customer support, in order to work faster. It doesn't imply that the complaint isn't read and/or forwarded, or that nothing is being done about the issue being reported.
 
Some of us will do our jobs and some of us will not, but we will all be judged by one thing....results. Vince Lombardi
 
Considering the Pallisade as 2nd 4Runner is getting many miles, but as with previous 4Runner, flawless. Reading such articles are shoving me back to another, antiquated but utterly reliable 4Runner Limited.
 
I have an appointment for seals to be replaced after trying multiple different hinge and fun weld adjustments. I was told these seals have a different part number so we'll see if it solves it... taking it with a grain of salt until confirmed working.
 
No cure wind whistle at 60 plus speed driver side door ....speNt slot for no solution? You can do better
 
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