Wind noise and buffering in Hyundai Palisade

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What ? Reading comprehension lacking perhaps.


A letter to owners from Hyundai that a fix is being sought...


You stated earlier that Hyundai was dropping the ball for not sending letters to the owners apprising of them of the status of the TSB. The whole point is that you never got such a thing from Toyota because it's a ridiculous expectation to have, even though the highlander has had hundreds more TSBs on it than the Palisade.
 
I am really surprised about that, but also haven't owned a CX9. Was it that unreliable? Auto journalists tend to rave about the driving dynamics also.
No, it worked fine, other than the miserable excuse for an infotainment. Clocked it a few times at over 90 seconds from when you started the car to when you could actually input anything, even after having the dealer update the software specifically for that.

Interior materials looked nice when they were new, but were cheap and didn't hold up well. Paint liked the chip if you looked at it wrong. The 3rd row was useless space wise (which we knew when we got it, so only useful when comparing against other 3 rows). Driving dynamics was fine. It's a big family mover. It handled fine but was slow. There was nothing remarkable about how it drove.
 
Can we please go back to what this forum is about. This a great truck regardless of any wind noise. This truck drives better than any other truck at this price range. if your not happy trade it in. Otherwise this group is to help each other out and not whine like little kids with a 91 Honda civic. Thank you
 
What wind noise?

The funny part is that I don't even own a Palisade. I have a VW Tiguan on lease right now which is a fine SUV but so uninspiring and spartan. And a bit too small. So, I am trying to be aware about problems with the Palisade as this SUV (together with the upcoming Genesis SUV but that seems a bit too expensive and smaller than the Palisade) is my favorite so far when time comes to replace the Tiguan in eight months.
 
Hi, new to the forum. We are currently in the market for a new 7 row suv. My wife and i really like the new palisade but im nervous about all the wind noise complains i keep reading about. I test drove 2 different palisades and both had a whistle from the driver's door. Sounding like it came from the top corner where your head is. My question is, do all palisades have this issue? If not. If there is no wind noise present during test drive, should it be good to go? Thanks.
 
Hi, new to the forum. We are currently in the market for a new 7 row suv. My wife and i really like the new palisade but im nervous about all the wind noise complains i keep reading about. I test drove 2 different palisades and both had a whistle from the driver's door. Sounding like it came from the top corner where your head is. My question is, do all palisades have this issue? If not. If there is no wind noise present during test drive, should it be good to go? Thanks.
Not all have it. Make sure to test drive at highway speeds. Some show up at different times though. I only get a whistle during very heavy cross winds.
 
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You certainly have a case. I haven't seen many people confirming that all fixes were attempted. You're one of the first. I suggest you contact Hyundai Corporate. Your dealership should also open a case with Hyundai.

Also, there are those reports that Hyundai is no longer honoring the TSB, potentially because they have a better fix? That hasn't been confirmed, so maybe your dealership can get that info from Hyundai.
 
My husband contacted Hyundai Corporate and filed a report/complaint. He was told that since all of the TSB "fixes" had been performed, there was nothing more they could do. He was told to discuss it with the dealership. They say they have done all that they are allowed to do. We are in Arizona in the winter and use a local dealer for the warranty work. The dealership we purchased the Palisade from is in Oregon. When we return to Oregon in May, we will contact the dealership to see if they have any possible resolutions. Oregon does have a "lemon law" and we will pursue that option as well. It is very frustrating to be told by Hyundai customer service that there is nothing they can do. When a purchase this substantial (about $50,000 with all of the add-on's) and because this is a new model, we would expect that the manufacturer would provide a better response to new customers. I do love this car and all of the wonderful safety features, but driving at freeway speeds is such an unpleasant experience, it overshadows all of the good feelings about the vehicle.

One forum member mentioned something about pressure build-up inside the car caused by a vent in the vehicle that might be causing the wind noise. Does anyone know about this as a possible cause? We are frustrated and not receiving any support from Hyundai at this time.
 
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My husband contacted Hyundai Corporate and filed a report/complaint. He was told that since all of the TSB "fixes" had been performed, there was nothing more they could do. He was told to discuss it with the dealership. They say they have done all that they are allowed to do. We are in Arizona in the winter and use a local dealer for the warranty work. The dealership we purchased the Palisade from is in Oregon. When we return to Oregon in May, we will contact the dealership to see if they have any possible resolutions. Oregon does have a "lemon law" and we will pursue that option as well. It is very frustrating to be told by Hyundai customer service that there is nothing they can do. When a purchase this substantial (about $50,000 with all of the add-on's) and because this is a new model, we would expect that the manufacturer would provide a better response to new customers. I do love this car and all of the wonderful safety features, but driving at freeway speeds is such an unpleasant experience, it overshadows all of the good feelings about the vehicle.

One forum member mentioned something about pressure build-up inside the car caused by a vent in the vehicle that might be causing the wind noise. Does anyone know about this as a possible cause? We are frustrated and not receiving any support from Hyundai at this time.
Sorry for your frustration, hope you have the name and title of the person that told you that is all we can do etc. Would calling your selling dealership help ? And see what they have to say..
 
The noise finally annoyed my wife to the point I got tasked with troubleshooting it again last night. After an hour and a half of taping the outside and making several runs on the highway without any success I turned my attention to the door panel. Ended up finding a gap where the vertical window seal (green) meets the horizontal window track seal (red); the yellow circled area. A small gap here was responsible for my loud wind noise and whistle.

To isolate this spot I simply tucked a piece of weatherstripping (got a 20’ piece from Lowe’s for $3) into the gap between the door panel and window. A picture of the seal and where to install it is attached. Note the seal I bought was white but I can only find the black version on Lowe’s website, it’s the same 3/8” round seal though.

To access these window seals I had to remove the door panel which is held on by one screw through the door handle. Ended up putting a piece of foam weatherstripping between the two to seal the gap and stop the noise. The door panel pinches the seal in this area so it shouldn’t open back up anytime soon. Always sucks working on a car that’s under warranty but good news is I dont have to drop it off at the dealership again.

Best of luck to those dealing with a similar wind noise and I hope this helps those with the same.
This actually worked
for me, quick fix until Hyundai can figure it out.
I had to do both front doors. Thanks for the frees tip! I didn’t have to take the door panel off. I just pushed into the channel. You can run your finger the length of the channel
The noise finally annoyed my wife to the point I got tasked with troubleshooting it again last night. After an hour and a half of taping the outside and making several runs on the highway without any success I turned my attention to the door panel. Ended up finding a gap where the vertical window seal (green) meets the horizontal window track seal (red); the yellow circled area. A small gap here was responsible for my loud wind noise and whistle.

To isolate this spot I simply tucked a piece of weatherstripping (got a 20’ piece from Lowe’s for $3) into the gap between the door panel and window. A picture of the seal and where to install it is attached. Note the seal I bought was white but I can only find the black version on Lowe’s website, it’s the same 3/8” round seal though.

To access these window seals I had to remove the door panel which is held on by one screw through the door handle. Ended up putting a piece of foam weatherstripping between the two to seal the gap and stop the noise. The door panel pinches the seal in this area so it shouldn’t open back up anytime soon. Always sucks working on a car that’s under warranty but good news is I dont have to drop it off at the dealership again.

Best of luck to those dealing with a similar wind noise and I hope this helps those with the same.

This is the fix for mine. I did both front doors. The current window seal is certainly a piece of s;@&.

thanks for the free tip! 😎
 
My husband contacted Hyundai Corporate and filed a report/complaint. He was told that since all of the TSB "fixes" had been performed, there was nothing more they could do. He was told to discuss it with the dealership. They say they have done all that they are allowed to do. We are in Arizona in the winter and use a local dealer for the warranty work. The dealership we purchased the Palisade from is in Oregon. When we return to Oregon in May, we will contact the dealership to see if they have any possible resolutions. Oregon does have a "lemon law" and we will pursue that option as well. It is very frustrating to be told by Hyundai customer service that there is nothing they can do. When a purchase this substantial (about $50,000 with all of the add-on's) and because this is a new model, we would expect that the manufacturer would provide a better response to new customers. I do love this car and all of the wonderful safety features, but driving at freeway speeds is such an unpleasant experience, it overshadows all of the good feelings about the vehicle.

One forum member mentioned something about pressure build-up inside the car caused by a vent in the vehicle that might be causing the wind noise. Does anyone know about this as a possible cause? We are frustrated and not receiving any support from Hyundai at this time.
Lemon laws "usually" only apply if the car must be in the shop and out of service because it is unsafe to drive otherwise. However, lemon laws do vary by state, so do some research on that. But it may be complicated by the fact that you are not a resident of the state where you bought the vehicle.

Several people have explained fixes they made to solve the wind noise problem, so I would check those out and provide that information to a dealer, or do it yourself. You could probably pay an automotive stereo shop to do it for a reasonable fee if you provide them with the instructions listed in this thread (they remove door panels panels all the time).
 
This actually worked
for me, quick fix until Hyundai can figure it out.
I had to do both front doors. Thanks for the frees tip! I didn’t have to take the door panel off. I just pushed into the channel. You can run your finger the length of the channel


This is the fix for mine. I did both front doors. The current window seal is certainly a piece of s;@&.

thanks for the free tip! 😎
I think this is essentially what Hyundai was doing with the foam TSB they were implementing at the port of entry on Palisades. It has so far worked on mine. If Hyundai is saying they have exhausted the TSBs and there is nothing else they can do, then that is very concerning. Not sure that can be acceptable if that is the conclusion they have come to.
 
I think this is essentially what Hyundai was doing with the foam TSB they were implementing at the port of entry on Palisades. It has so far worked on mine. If Hyundai is saying they have exhausted the TSBs and there is nothing else they can do, then that is very concerning. Not sure that can be acceptable if that is the conclusion they have come to.
still would like to hear that responce from a dealership...would be ideal to get it in writing ..but that aint gonna happen..
 
Lemon laws "usually" only apply if the car must be in the shop and out of service because it is unsafe to drive otherwise.
I can only speak to California lemon laws where this isn't the case. There is a different threshold for when something qualifies for a lemon buy back based on if it is a safety issue or not, but that is the only difference.
 
I can only speak to California lemon laws where this isn't the case. There is a different threshold for when something qualifies for a lemon buy back based on if it is a safety issue or not, but that is the only difference.
I did note that Lemon laws vary by state, and what you said is no surprise for the Peoples Republic of California. However, excess wind noise is "may" not be considered to be a defect, even in California.
 
Here are the CA Lemon Laws:

Lemon Law Presumption. Within the Song-Beverly Act, there is a presumption guideline wherein it is presumed that a vehicle is a “lemon” if the following criteria are met within 18 months of delivery to the buyer or lessee or 18,000 miles on the vehicle’s odometer, whichever comes first, one or more of the following occurs:

1. The manufacturer or its agents have made two or more attempts to repair a warranty problem that results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven.

OR

2. The manufacturer or its agents have made four or more attempts to repair the same warranty problem. If required by the warranty materials or by the owner’s manual, the consumer must directly notify the manufacturer about the problem(s), preferably in writing. The notice must be sent to the address shown in the warranty or owner’s manual.

OR

3. The vehicle has been out of service for more than 30 days (not necessarily consecutively) while being repaired for any number of warranty problems and the problems must be covered by the warranty, substantially reduce the vehicle’s use, value, or safety to the consumer and are not caused by abuse of the vehicle.

If these criteria are met, the Lemon Law presumes that the buyer or lessee is entitled to a replacement vehicle or a refund of the purchase price. However, this presumption is rebuttable. The manufacturer may show that the criteria has not been met (for example, because the problems are minor) and therefore, the buyer or lessee is not entitled to a replacement vehicle or refund.
 
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